IM | EziStat Thermostat

Next Best Thing to Nature!

Troubleshooting

Most issues with the EziStat will be caused by a small number of problems. Follow the checklists below to solve any issues you may have. Occasionally, there may be an issue that is not resolved by following these steps. In this case, contact your Reptile One retailer or contact Reptile One Customer Care for further advice.

The EziStat does not turn on

X

Check that the unit is plugged in correctly and that power is available.

Try a different power source. If possible, plug in directly to a power point rather than using extension cables or a powerboard.

The heat source is not turning on

Check the temperature at the Probe with a thermometer*.

Carefully test the heat source* by plugging directly into power.

The Enclosure is overheating

Check the position of the Probe and make sure it is secure.

Check the temperature at the Probe with a thermometer*.

Test the Probe by rubbing it with your hand to see if the EziStat registers a rise in temperature.

*Sold Separately

6